DAE-A PUMP Co., Ltd.

① The Company collects the following personal information through lawful and fair means for customer inquiries, quote requests, and complaint handling:

• Name, contact information, email address, company name, mobile number, and address

② The Company does not collect sensitive personal information that could infringe upon the basic rights of users.

The Company collects personal information through:

• Phone consultations and inquiries via the website
• Information submitted through the customer inquiry board

The Company will not use personal information beyond the scope disclosed in this policy without the user’s consent, unless required by law. The collected information is used for the following purposes:

• Providing quotes and consultation services
• Verifying identity, preventing fraudulent use, confirming intent to sign up, checking legal guardian consent for minors
• Fulfillment of contracts and billing for services provided, including delivery and invoicing
• Sending promotional content, statistical analysis of user behavior for marketing purposes

The Company does not provide personal information to third parties without prior consent, except in the following cases:

When required by law or in response to lawful requests from judicial authorities
When a user violates terms of service or engages in harmful behavior

The Company retains personal information while providing services. Information will be promptly deleted when:

• The service purpose is fulfilled
• The user requests deletion or withdraws membership
• The Company ceases operations

In accordance with the Act on Promotion of Information and Communications Network Utilization, if a user has not used the service for the past 12 months, the information will be stored separately and securely for 3 years before disposal.
Certain records are retained as required by other laws, such as:

• Records on contracts and withdrawal: 5 years
• Payment and supply of goods: 5 years
• Consumer complaints and disputes: 3 years
• Driver’s license number (for traffic violations): 5 years

The Company promptly destroys personal information once the purpose of its collection and use has been fulfilled.

Information is transferred to a separate database (or physical storage for paper forms) and stored for a period required by internal policies or legal obligations before being destroyed.

• Printed documents are shredded or incinerated.
• Electronic data is permanently deleted using secure methods that prevent recovery.

The Company does not entrust personal information processing to external parties.

① Users may request to:

• Access, correct, or delete their personal information
• Suspend processing of their data

② Requests can be made via mail, phone, email, or fax, and the Company will respond promptly.

③ During correction or deletion, the Company will not use or disclose the information until the process is complete.

④ For users under the age of 14, their legal guardians may exercise the above rights on their behalf.

⑤ Users must not infringe on the privacy of others or violate relevant laws.

The Company does not use cookies, IP logging, or other automatic data collection tools.

Personal Information Protection Officer

• Position : CEO
• Phone : +82-31-617-9040~5

Users may contact the officer regarding any privacy-related concerns. The Company promises to respond sincerely and promptly.
You may also contact the following agencies for further assistance:

Personal Information Infringement Report Center: privacy.kisa.or.kr / 118
Personal Information Dispute Mediation Committee: www.kopico.go.kr / 1833-6972
Supreme Prosecutors' Office Cyber Crime Division: www.spo.go.kr / 1301
Cyber Bureau of the National Police Agency: cyberbureau.police.go.kr / 182

The Company may link to other websites or materials. Please note that external sites are not governed by this Privacy Policy, and users should review those sites' privacy policies separately.

The Company values user opinions. Users may contact the Company at any time with questions or concerns regarding personal information.

• Phone : +82-31-617-9040~5

Any additions, deletions, or modifications to this policy will be notified on the homepage at least 7 days in advance. In the event of major changes affecting user rights, notice will be given at least 30 days in advance.

• Notice Date: February 1, 2024
• Effective Date: February 1, 2024